Frequently Asked Questions - Bains Appliance Repair

Bains Appliance Repair

Bains Repair

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Frequently Asked Questions

Find answers to common questions about our services, pricing, and process.

We repair and service a wide range of home appliances including:

  • HVAC systems (furnaces, heat pumps, air conditioners)
  • Kitchen appliances (refrigerators, stoves, ovens, dishwashers, microwaves)
  • Laundry appliances (washers, dryers)
  • Water heaters (gas and electric)
  • Garbage disposals and ice makers

Yes! We provide professional installation services for all types of home appliances and HVAC systems. Our certified technicians ensure proper installation according to manufacturer specifications and local codes.

We proudly serve Hamilton and surrounding areas including:

  • Hamilton (all areas)
  • Burlington
  • Ancaster
  • Stoney Creek
  • Dundas
  • And surrounding GTA areas

Our pricing varies depending on the type of service and complexity of the job:

  • Service calls start at $120/hour
  • Inspections start at $100-150
  • Installation pricing depends on equipment and complexity
  • We provide free estimates for installation work

Contact us for a detailed quote specific to your needs.

We provide free estimates for installation work. For repair diagnostics, there is a service call fee that goes toward the cost of repair if you proceed with our services.

We accept various payment methods for your convenience:

  • Cash
  • Debit cards
  • Major credit cards (Visa, MasterCard, Amex)
  • E-transfer

You can schedule an appointment in several ways:

  • Call us at (905) 555-0123 or (905) 555-0124
  • Email us at [email protected]
  • Fill out our online contact form

We'll respond promptly to schedule a convenient time for your service.

Our regular service hours are:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 4:00 PM
  • Sunday: Emergency calls only

We also offer evening and weekend appointments by request for an additional fee.

We try to accommodate same-day and next-day appointments whenever possible. For non-emergency services, booking 2-3 days in advance ensures your preferred time slot. During busy seasons, we recommend booking a week in advance.

Yes! We provide emergency repair services for urgent situations such as:

  • Gas leaks or suspected gas leaks
  • No heat in winter
  • No hot water
  • Refrigerator failures
  • HVAC system failures

Emergency services are available 24/7 with additional charges for after-hours calls.

If you smell gas:

  • Leave the area immediately
  • Do not use any electrical switches or create sparks
  • Do not use your phone inside the building
  • Call the gas company emergency line from outside
  • Call us for emergency inspection once the area is safe

Gas appliance inspections are important for:

  • Compliance with new Canadian safety regulations
  • Insurance requirements
  • Safety of your family and property
  • Prevention of carbon monoxide poisoning
  • Ensuring proper appliance operation

Inspection times vary depending on the appliance and complexity:

  • Single appliance: 30-60 minutes
  • Full home inspection: 1-2 hours
  • Multi-unit properties: varies by number of units

You'll receive a detailed report immediately upon completion.

Yes! All our technicians are:

  • Licensed and certified for their specialties
  • Fully insured and bonded
  • Experienced with all major appliance brands
  • Continuously trained on the latest technologies

Yes! We stand behind our work with:

  • Labor warranty on all repairs
  • Parts warranty per manufacturer specifications
  • Installation warranties for new equipment
  • Satisfaction guarantee on all services

Still Have Questions?

Can't find the answer you're looking for? Our friendly team is here to help!

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